If you click on a link that takes you outside the ITI Limited website, we are not responsible for the content of that external page. For any questions or issues about the linked page, please contact the webmaster of that website.

Welcome to ITI Limited's website!.

We respect your privacy and do not collect personal information, such as your name or address, unless you choose to share it with us. Any information you provide will only be used to respond to your request.

We collect some technical information automatically during your visit to improve your experience. Here's what we gather.

• Your internet domain and IP address.
• The browser and operating system you use.
• The date, time, and pages you visit on our site.
• The website address you came from, if any.

This information is used to enhance our site and understand visitor behavior. We don't identity individuals or track visits.

Cookies

Our website uses session cookies for technical purposes, like making navigation smoother. These cookies don't store personal data and disappear when you close your browser.

If you provide personal details (like filling out a contact form), we use it only to respond to your message or request. We don't use vour inÍòrmation for marketing or share it, except as required by law or with another government agency if relevant to your query

Site Security

We use security software to protect the website and monitor network traffic. Unauthorized attempts to change or upload information are prohibited and may be punishable under the Indian IT Act (2000).

Data collected for security purposes is not used to identify users and is deleted regularly.

Departments must have a policy that clearly defines how content is contributed, moderated. and approved for publishing on the website. This policy should include who is responsible fòr content, who has the authority to approve it. and the workflow for publishing content

S.No.	Section of Website	Approved Content Provider	Email-id	Publisher
1	Background Information	PRO and Company Secretary Office	isit_crp[at]itiltd[dot]co[dot]in	ITI Limited
2	Policies	ISIT Department with input from Legal Team	isit_crp[at]itiltd[dot]co[dot]in	ITI Limited
3	Responsibility & Authority	ISIT Department and Management Team	isit_crp[at]itiltd[dot]co[dot]in	ITI Limited
4	Plans	ISIT Department and Strategic Planning Team	isit_crp[at]itiltd[dot]co[dot]in	ITI Limited
5	Organisation Structure	HR Department and Company Secretary Office	isit_crp[at]itiltd[dot]co[dot]in	ITI Limited
6	Compliance Statement	Legal Department	isit_crp[at]itiltd[dot]co[dot]in	ITI Limited
7	Miscellaneous	ISIT Department and relevant stakeholder teams	isit_crp[at]itiltd[dot]co[dot]in	ITI Limited

ITI Limited must have a Content Review Policy (CRP) that suits the nature of the content. If possible, this policy should be published on the website.

For time-sensitive content, such as tender notifications, conference registrations, and contest entries, the relevant department must decide if the content should be archived for future reference or completely removed after it expires. However. expired content must not remain visible or active on the website. ITI Limited must have a clear Content Archival Policy (CAP) that outlines the rules regarding this.

A. Website Security Policy of ITI Limited

ITI Limited is committed to safeguarding the personally identifiable information (such as name, address. contact details, etc.) of its website users. To ensure this, ITI Limited has implemented a comprehensive website security policy to prevent unauthorized access, disclosure, or misuse of user information.

Notice and Disclosures

• ITI Limited will not sell, share, or disclose any personally identifiable information of its website users to unauthorized third parties.
• Any information collected will only be used for legitimate purposes and in compliance with applicable laws and regulations.

Data Accuracy and Corrections

• ITI Limited strives to ensure that ail information on the website is accurate and up-to-date.
• If inaccuracies are identified, ITI Limited will correct the information promptly.
• Users are encouraged to report any discrepancies, and ITI Limited wit! act swiftly to address them.
• Updates to user account information will reflect on the website within the next business day.

Use of Cookies

• Cookies are used to improve user experience and enable certain website features.
• These cookies store basic user preferences and are inactive once the browser is closed.
• Users can disable cookies through browser settings, but certain website features may not function optimally without cookies enabled.

Monitoring and Usage

• Non-personal information such as IP addresses and browsing behavior may be collected for monitoring website usage and detecting unauthorized activities.
• Any individual attempting to compromise the security or functionality of the website will face legal action to the fullest extent of the law.

Data Security Measures

• ITI Limited employs robust security measures to protect user data from loss, theft, or unauthorized access.
• These measures include encryption, secure access controls, and regular monitoring to ensure the integrity of user data.

Website Management Policy

A. Responsibility and Authority

1. Web Information Manager (clause 10.1.1)

The Web Information Manager ensures that content flows property to the website and that user satisfaction and content quality are maintained. This includes coordinating with departments to ensure the website is managed efficiently. Key responsibilities include

• Creating policies for managing content throughout its lifecycle (provision, moderation, approval, and archival). Ensuring all content is accurate, updated, and free from outdated or incorrect information.
• Regularly checking and fixing broken links to maintain the website's functionality.
• Enhancing the website's visibility by optimizing its ranking on major search engines. Ensuring contact details of the Web Information Manager are available on the site for user queries.
• Responding to visitor feedback and queries or delegating this task to a designated person.

2. Technical Manager

The Technical Manager is responsible for maintaining the technical aspects of the website. Responsibilities include

• Regularly monitoring website performance, security, and availability.
• Ensuring compliance with organizational, legal, and regulatory policies.
• Conducting periodic security audits after major revisions.
• Analyzing website traffic and providing feedback to the management team.

In larger websites, a team skilled in areas like HTML, programming, design, and content management should assist. This team must also develop policies for content management and archival.

The Technical Manager should have expeflise in:

• Website technology, usability, and performance.
• Security and e-accessibility.
• Content Management Systems.
• Indian Government website guidelines.

B. Plans

1. Contingency Plan for Emergencies (clause 8.3):

The website is a critical source of information and services and must operate A contingency plan should be in place to minimize downtime and handle emergencies like: Defacement: Security measures must be taken to prevent hacking or defacement. If the website is compromised, it should be immediately blocked and restored quickly. Contact details of the responsible authority must be readily available.

• Data Corruption: Regular backups should be taken to ensure fast recovery in case of data corruption.
• Hardware/Software Failure: Web hosting providers should have backup infrastructure to restore the website in case of server crashes.
• Natural Disasters: Hosting providers should have a Disaster Recovery Center (DRC) at a different location to restore the website during disasters.
• National Emergencies: The website should be equipped to display emergency contact information or updates during national crises promptly.

2. Website Monitoring Plan (clause 10.3):

The website must be monitored regularly to ensure quality and functionality. The key areas to monitor include.

• Performance: Optimize site loading time for various networks.
• Functionality: Test all website features, including interactive components like feedback forms and polls.
• Broken Links: Regularly check for and fix broken links or errors using available tools.
• Traffic Analysis: Monitor website traffic to understand visitor preferences and identify broken links.
• Feedback: Establish a feedback mechanism to gather user suggestions and improve the site accordingly.

C. Organizational Structure

Responsibilities by Activity

Activity	Responsibility
Website Development	ITI Limited
IT Services	ITI Limited
Content Management	ITI Limited
Data Center/Hosting	ITI Limited
User Management	ITI Limited
Application Development	ITI Limited

Organizational Chart

The organizational chart can be viewed at the following URL:
Organizational Chart

Contact Us

Contact Us can be viewed at the following URL:
Contact Us